Explicație:
Subject: Complaint Regarding [Product/Service]
Dear [Customer Service Department],
I am writing to express my dissatisfaction with [Product/Service] that I recently purchased/received from your company. I believe it is important for you to be aware of the issues I have encountered in order to improve the quality of your offerings and customer satisfaction.
On [Date of Purchase/Interaction], I purchased/received [Product/Service] with high expectations based on your company's reputation and advertising. However, upon using the product/receiving the service, I encountered several significant issues:
[Describe the specific issues you encountered in detail, including any inconveniences or negative impacts they had on you.]
I must emphasize that I am disappointed with the overall quality and functionality of [Product/Service], especially considering the price I paid for it. As a loyal customer, I expected better from your company and am now left feeling frustrated and let down.
In light of these issues, I kindly request that you take the following actions:
1. [Specify any specific actions you would like the company to take to address the issues, such as a refund, replacement, or compensation.]
2. [Provide a deadline for when you expect a resolution to be provided.]
I trust that you will take my concerns seriously and work to resolve them promptly and satisfactorily. I value your company and hope to continue doing business with you in the future, but only if these issues are properly addressed.
Please feel free to contact me at [Your Phone Number] or [Your Email Address] to discuss this matter further.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
